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Source and destinationGeneric

Webhook

Not every system has a ready connector, which is why webhooks exist on both sides. On the way in, you post JSON with an event, identity fields and a free-form data block. On the way out, the platform delivers the resolved event to the URL you specify, already filtered and shaped the way your system expects.

Data collected

Data collected

  • Inbound: event name, email, phone, session identifier and a free-form block
  • Outbound: the resolved event, with the identified lead and the fields you map
  • HMAC signature so your side can verify the origin

What it is for

What you can do with it

  • Bring a homegrown CRM into the lead timeline
  • Trigger automation when an opportunity changes stage
  • Feed an internal system with the already-enriched event

How to connect

Step by step

  1. Step 1

    Create the Webhook source and copy the URL and key.

  2. Step 2

    Configure your system to post the contract JSON.

  3. Step 3

    Watch the payload arrive in the debugger and build the filter on top of real data.

Frequently asked questions

What is the JSON format?

An object with the event name, whatever identity fields you have (email, phone, session identifier) and a free-form `data` block. Whatever lands in that block becomes available for filtering and field mapping.

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